1. Register

If this is the first time you have reserved a video-query in Andromedi, register in the application area. The initial registration is free; payment is only made when setting up an appointment. You can start the process by clicking on the button below. You will first arrive at the profile of Dr. Cruz, and after choosing one of the two options (messaging or video-calling), you will be asked to enter your username and password (or follow up with your registration if you have not done so before):

2. Select and request your inquiry

In Dr. Cruz´s profile, select preferred mode, day, and time of consultation from among the available options, also adding the reason for the consultation.
Recommendation: Prepare all medical documentation about your case that is available in digital format. This saves a lot of time of video consultation and everything will be much simpler

3. Pay amount

You can make the payment by credit or debit card. Of course, this payment is unique and specific for each query, does not require any type of subscription, and is totally safe, without small print or additional costs.


In advance of the trend throughout the international medical sector, the Andromedi Clinic of Urology and Andromeda of Seville has allowed since the beginning of 2019 the possibility of conducting a video consultation with any member of the center’s medical staff from home for all their patients, whether they are new or established, or are from within or outside of Spain.

In collaboration with the platform specializing in Telemedicine DOCLINE.ES, Dr. Cruz and his team will be able to consult Urology, Andrology or Sexual Medicine, perform periodic reviews, resolve doubts, examine documents or give medical discharge from a distance, saving a lot of time and money for patients.

All you need is an Internet connection, a credit card (or debit card), and a few minutes to set up the access account to the DOCLINE.ES portal. You can use your mobile phone (installing some of the Android apps on a href=”https://play.google.com/store/apps/details?id=io.docline&hl=es_419″ target=”_blank” rel=”noopener noreferrer”>Google Play or the iOS Apple Store) or your desktop computer, through a web browser (we recommend Chrome or Firefox).

In the following video prepared by Docline.es it is reproduced as it is a normal consultation. As you can see, it does not differ much from a face-to-face, thus saving time and money for the patient in some situations.

Latin American patients (Chile, Colombia, Peru, Argentina, Mexico, USA, etc.) now have a great opportunity to treat their problems of erectile dysfunction, fertility, ejaculation, etc. with the help of renowned Dr. Natalio Cruz, one of the best European urologists today. Thanks to new technologies, we will be able to break down the spatial barriers, with hardly any signal latency and of course without long and expensive travel.

Here we provide a step-by-step explanation of the process, but we encourage you to contact us on the phone (+34) 615 55 11 55 or email to help you with any questions that may arise.

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